Does it cost anything to join PERKS?
No. PERKS membership is FREE—there is no fee and no purchase necessary.
How do I change my contact info or update my profile?
You can do all of this through your PERKS account on mastermindtoys.com.
Sign in, then select “My Account.” Here you’ll be able to manage everything related to your account.
You can also contact our customer service team for help. Here’s how to reach us:
I signed up in-store, but didn’t receive an email from Mastermind Toys. What do I do?
Please contact our customer service team for help. Here’s how to reach us:
- Live chat with a team member here
- Email us at perkshelp@mastermindtoys.com
- Or, call us toll-free at 1.888.388.0000 ext. 2 (Monday through Friday, 9am to 5pm ET)
Can I share my PERKS account and offers with my best friend, mother, neighbour or Great-Uncle Aloysius?
Unfortunately, no. The PERKS offers, promotions and rewards are members-only benefits and are non-transferable. However, we’re happy to introduce your family and friends to the Perks program so they can enjoy the benefits as well! It’s free to join and available to everyone.
How do early alerts work for new and limited-edition toys and books?
We will send PERKS members messages about exclusive early access for stock of new or hard-to-get items that may be of interest. So be sure to opt-in to receive Perks emails and we’ll send you the details as soon as we have them!
How do exclusive offers work?
We offer our best offers to our PERKS members! Be sure to opt-in to receive Perks emails and we’ll send you the details as soon as we have them!
How do I use my PERKS coupon code?
Our PERKS coupon codes are exclusive to PERKS members. To use your PERKS coupon code, you must be signed in, and have a completed profile.
To set up an online account and get started, click here.
Once signed in, check to ensure your registration is complete. To complete registration, select the “person” figure at the top right of the screen, and select Manage Perks Profile. When you are done entering the required details, select Update PERKS Profile, and then you’re all set! Simply enter the coupon code during checkout to receive your discount, and remember to sign in before using coupons in the future!
How can I redeem my child’s birthday gift?
You’ll receive special instructions by email as each child’s birthday approaches!
Will you wrap my gifts for free in store?
Absolutely. We're delighted to offer PERKS members free gift-wrapping in all our stores for both in-person shopping and pick up in-store options. You can choose from 5 styles of gift wrap – designed by our Mastermind Toys team here in Canada!
If for some reason your preferred gift wrap style is unavailable, the store associate will substitute the next closest option for you.
Note that while we love to make a great gift even better with beautiful wrapping, some items are simply too large, bulky or oddly-shaped for us to wrap effectively.
